I am on nobody’s side here, but this would seem to be pretty obvious: Now that the Royal Mail has been privatised it is just another delivery service like all the rest, isn’t it?
So as it already delivers to every address in the UK, why does it charge more for a small parcel than Shutl or Hermes who have had to create a delivery service from scratch? I regularly send a 1.75 kilo roll containing a Cabsnoozer hammock; on Shutl (directly through E-bay) it’s £2.77, and with Hermes (who carry for Shutl anyway) it’s £3.99. But with Royal Mail its £5.05. Surely it would cost the Royal Mail virtually nothing at all, since they are going there anyway, to undercut these guys and hoover up all the small parcel business. It would also be more convenient for senders who don’t justify collections as there are more Post Offices to drop off at than Hermes agents. But again, as the Royal Mail call everywhere everyday, it wouldn’t be difficult to have a collection service to practically any address for pre-paid items. Finally, it would help to secure a lot of village post offices. No offence to Hermes.